Negotiating and mediating 
Problem-solving Advice

Draw on a unique combination of mediation insight, international diplomatic experience and negotiating acumen. Reframe problems using professional mediation technique, then tackle them with skill and subtlety. Focus on practical, creative solutions. Look hard at the cost of losing – and the cost of winning

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Public speaking and presenting 
Presenter Coach Speechwriter

Giving speeches, writing speeches, delivering a PowerPoint talk, organising events, drafting press releases and working up media strategies. They are all one basic life-skill: conveying messages in a way that is memorable and convincing. You do this by combining structure with stories and signposts

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Building Peace in Bosnia

Right. Here is a major contribution by me to the oral history of the modern Balkans, in the form of a discussion with Susan Coleman of The Peace Building Podcast. Susan and I met when we did some training workshops for senior Afghan women in Tajikistan last year. Susan is […]

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Diplomacy, Stupidity, Accuracy

Here I am at Majalla magazine, interviewed by top Arabic journalist Nadia Turki. Thus: What skills do diplomats need to be effective and avoid making embarrassing mistakes? A subtle question. Diplomacy hates taking risks! The ideas of ‘stability’ and ‘predictability’ are right at the heart of the way countries deal with […]

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Diana, Princess of Wales: Bosnia

As we approach the twentieth anniversary of the death of Diana, Princess of Wales on 31 August and the world pores over its memories, it becomes appropriate to describe what happened during her visit to Bosnia and Herzegovina if only for the sake of historical exactitude. Let’s set the scene. […]

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How to Give an Amazing Speech

You want to give the speech that EVERYONE talks about after the conference, to the point that you can’t eat over dinner because everyone is asking you about it? But … you have nervous colleagues who tell you not to take any risks? Try letting go. Try being amazing: As Luke […]

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Russia: The Cost of Ukraine

One of the best ways to spend a dreary UK summer is to play with the World Bank graphs on Google to mix ‘n’ match different countries’ economic performance. Just click on a category and then compare/contrast the results for different countries. This (for example) gives some sense of the cost […]

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