Over on Quora in the broad Public Speaking area you can’t move without someone extolling Toastmasters.
Have nerves? Lack confidence? Join Toastmasters! Need to practise your oratory away from a mirror? Join Toastmasters!
What is this phenomenon?
The fons et origo:
Do you want to become a confident public speaker and strong leader? If so, Toastmasters is the place for you. You’ll find a supportive learn-by-doing environment that allows you to achieve your goals at your own pace.
Here’s the history of this nearly 100 years old institution. It was set up by and for men in 1928 in the USA. Women were allowed to join in 1973. Now there are 16,400 clubs in 141 countries and over 350,000 members. They must be on to something significant.
Lo! it came about that last night I visited my friendly neighbourhood Toastmasters group. I did not announce myself as a speechwriter of sorts – merely a curious civilian. I was generously welcomed and sat down to watch the proceedings. Some 30 people were there.
The first really remarkable thing about this TM session (and I gather it’s not untypical) is how organised it was. Part of the TM method is learning how to stick to time limits. So the evening’s 90-minute agenda was spelled out in minute-by-minute format.
This worked because the session was divided into micro-segments that allowed of lots different TM members to say at least something to the throng. P opens the event and introduces Q who explains the format of the evening before handing to R who sets the scene for S who is then evaluated by T and so on. Much US-style clapping at each stage: reinforce positivity!
The first ‘Table Topics’ exercise was unambiguously good – and testing. Four TM members in turn approached the front, took a Scrabble letter from a bag, then talked for two minutes on a subject of their choice beginning with the letter they’d picked. No preparation! Just talk. Someone at the back signalled how their allotted time was passing.
The results were of course mixed in terms of fluency, coherence and usefulness, although no-one who did it got lost for words or babbled uselessly.
This spontaneous speaking tests ability to start strongly, find and run with a theme with no notice, and draw things to a tidy conclusion. But it also smokes out who knows what they’re doing in public speaking – who has a sense of organising and simplifying thoughts in a strong sensible way. One Table Topics speaker last night gave the best speech of the whole evening, with no preparation at all. Cool.
This was followed by Evaluation (ie thoughts from a TM member on the strengths and not-so-strengths of each speaker) and a vote from the floor on who did the best job. At Toastmasters nothing passes unevaluated.
The main part of the evening ensued. Four prepared speeches of some six minutes each. Two speakers were giving their first TM speech. Two others were practising ideas from the TM Manual, and had asked their Evaluators to look out for specific points (eg body language, use of notes, structure etc).
These speeches passed off to more generous applause and were each duly evaluated by a TM member. Then the evening as a whole and the several evaluators were all Evaluated. Quis evalua ipsos evaluatores?
Someone else pointed out in detail how far the different speakers had used verbal tics (umm, errr, you know, like etc). It was asserted that some speakers had shown ‘eloquence’ by using long unusual words like serendipitous (whereas of course using such such words does not show ‘eloquence’ at all).
Top Evaluator and top Speaker of the day! Come to lots more TM sessions in 2018! Learn! Practise! Lead! All done! Applause!
Hmm.
Thoughts?
It’s more than clear that Toastmasters is a good way to practise some public speaking basics. Where else can you get up in front of people and have a go in a friendly self-help organised environment? It’s not even expensive.
However, as a way to learn about public speaking and move swiftly to AMAZING, it seems … odd.
At no point last night was there any wider discussion or analysis involving the actual audience about what had worked and why, or not. The consequence of having a bizarrely tight choreographed format as part of a wider TM Method is that there is no spontaneity or scope for exploration. Yes, lots of different people get to say something to the group. Applause! But how far are they really saying it well? How might those words have been prepared and delivered differently to far better effect? Is that a good way to learn what’s going on and how to improve? Not really.
The most striking thing about all the evaluating was that (as I saw it) it was largely evaluating the wrong things. The focus was on the superficial form (get a ‘hook’ to start a speech; tell a story; sum up; no verbal fumbles) as opposed to the underlying structure of the argument: the content-in-itself, and how best to convey it. Key problems with some speeches (namely that they made almost no sense or were self-contradictory) were not mentioned.
Likewise there was no proper analysis of how fast the different speakers were speaking, where exactly the speech engaged the audience or lost the audience, and why that had happened. Most of the people who had prepared their speeches did not know how to structure an argument for a speech and had no sense of how many words they needed for the time available, so in different ways control was lost. An easy one to fix, but not fixed last night.
There was one prepared speech that stood out in terms of Toastmasterly delivery (lots of energy, pauses, emphasis) but it was clunkily over-engineered on different levels: the content lurched in a clichéd way to being far too ‘structured’ for the time available. Nor did it tackle properly its own subject. Applause!
When people appear on my classes who have been through some TM sessions, there’s usually a breezy sense of confidence (good) but an artificial ‘public-speaking-by-numbers’ style (annoying). Straighten that out and that they quickly get far better.
Let’s be realistic. 350,000 people are unlikely to join one of my classes and learn in a matter of hours how to be Amazing. So Toastmasters may be the next best alternative.
But from what I have seen, there is lots of unused scope for taking the good TM basic format and using it to accelerate learning and insight. Why go through months of TM sessions and supposedly methodical stages trying to reach a really good level when most of that can be learned in a couple of days?
Applause!
It seems easy to post opinions about groups with which we find fault yet how do we explain the longevity and large numbers of members of such groups? It appears to me, Mr. Crawford, that perhaps your agenda of attracting folks to your coaching services would be better served by saying simply, "Have you tried Toastmasters and seek a shorter path? Try my method!" Your thoughts and opinions are quite interesting as I have often been in situations where I thought I knew better ways to do things. What I neglected was the fact I had been accepted to join one or another group not for the purpose of evaluating, inspiring or changing; I had been added in order to learn and apply the methods and procedures of the group. May our sharing of methods result in better effectiveness and more personal successes.
As I have posted on LinkedIn where there have been some interesting exchanges following this piece:
I’m sure that everyone here is raking in huge sums of money by promoting their business! *waits to get rich quick*
The issue here for LinkedIn professionals is simple. If you want to get better or indeed amazing at public speaking and presenting reasonably quickly, where best to start?
With the Content – what you say? Or the Delivery – how you say it?
The hugely popular TM model (as does a now formidable army of former media folk and ex-thespians turned speech coaches) focuses squarely on the Delivery side. Use long or unusual words – show eloquence! No ummms and errrs! Don’t fiddle with your jewellery! Think of the audience as horses! Practise into a mirror! Tummy muscles!
All amusing stuff. But unless you’re confident in the Content AND so understand what public speaking’s about, it’s missing the point. Imposing building – no solid foundations…
Dear Mr. Crawford: There is a different objective for each speech, especially when one first joins a club. The Ice Breaker speech is the first given and the goal of the evaluator and the club is to provide a positive and supportive experience. The more advanced manuals – there are 15 – require different assessment criteria from the first speech. There is a leadership component involved as well. To attend only one meeting does not allow a visitor to appreciate the effort that speakers, evaluators, all meeting participants put forth in a club. The members' commitment, progress and self-paced learning does not always get noticed by one unfamiliar with the process. It is not fluff but considerable work and fun. Perhaps you should join a club and actually participate. You might like It! And yes, Applause for Toastmasters. It's a respect thing!
Hello Mr. Crawford
Were you not provided the opportunity towards the end of the meeting to voice your thoughts?
The focus of TM is improvement; not only as a speaker but as a listener as well. When someone of your calibre declines to state what could have been done differently or better the club hs no chance to do so.
These clubs are not run by professional speakers. Just ordinary folks.
No opportunity at all for the audience as such to say a word! Maybe that would have threatened the timetable!
http://charlescrawford.biz/2018/01/26/toastmaster…
I came, I saw, I jumped to conclusions. The whole piece sounded like a commercial, so it was difficult to take it seriously. We may know the right way to behave, but under stress we do what we are accustomed to doing. The strength of Toastmasters is in gradual replacement of bad habits with good ones. No quickie seminar can achieve that.
Agreed! No quickie seminar can replicate the gradual TM experience. The aim is to do far better than that!
Some readers incl people with their own extensive TM experience of course agreed with me, so it can't have been all bad haha
http://charlescrawford.biz/2018/01/26/toastmaster…
Toastmasters does indeed have its faults, however, as someone who has attended one meeting at one chapter, you, Charles Crawford, are in no position to know what those are. Even food critics eat at a restaurant three times, with guests, prior to writing a review. Did you at least look at their manuals?
What was most shocking to me though was that you position yourself as a “speechwriter of sorts”. Please, please find a good editor before you make that claim again. The irony was thick enough to cut with a knife.
I had the strong impression that you get to see the manuals only if you join. Probably a wise policy.
http://charlescrawford.biz/2018/01/26/toastmaster…
"Pompous"is the word that comes to mind in reading some of his blog.
Indeed. The very tone I have been striving to achieve for some ten years here!
But … wait … what word comes to mind when reading your comment?
A club with 30 members in attendance?! Table Topics plus 4 prepared speeches in 90 min?! No General Evaluator to evaluate the Toastmaster, Evaluators, Grammarian, and everything that wasn't evaluated at that time?
I would like the name of that club if you can provide it please. You must have found through the link "find a club" or by visiting their website. The applause part is to make people comfortable with applause when they have to speak in front of a large audience. The Ice Breaker speech is for free to be download by any person at the TMI Website, plus hundreds of free resources and videos in the You Tube channel.
I REALLY want to know the name of the club you visit and figured out the very weird experience you wrote about. I'm skeptic